Terms & Policies
THE NIAGARA AIRBUS GUARANTEE
CUSTOMER FLIGHT & SERVICE GUARANTEE
No matter what! Our Customer Flight and Service guarantee applies to bookings made 72 hours or more in advance. Bookings made under 72 hours – GUARANTEE – NOT applicable. 5% Online Seat Sale discounted fares apply to reservations made 72 hours or more in advance. No shows are NULL and VOID.
AIRPORT CHECK IN INFORMATION:
TORONTO: (905) 677-8083 : Terminal 1 Please check in at Ground Transportation Desk – on Arrivals Level, Area R. Terminal 3 Please check in at Ground Transportation Desk – on Arrivals Level in Domestic Area (near escalator).
BUFFALO: (716) 835-8111 : Customers arriving at the Buffalo Airport will be met at the Information Booth on the Arrivals Level, in the Baggage Claim Area. Please call from the telephone at our booth if you require assistance.
EXTRA CHARGES:: Extra Pick ups/Drop offs are $15.00 each way per stop + HST and fuel surcharge (when applicable). Bicycles, Skis, and Golf Clubs $12.00 extra each way + HST and fuel surcharge(when applicable). Baggage (after 1 suitcase & 2 Carry-on) $12.00 per bag each way + HST and fuel surcharge(when applicable).
FARE SURCHARGES:S/Tier or Tier #1 fares from Toronto or Buffalo Airports plus an additional ammount starting at $47.00 each way (plus HST and fuel surcharge, when applicable) per address will be charged for the following outlying areas: Lowbanks, Wainfleet, Caistor Centre, Smithville, St. Anns.
PETS:: Please note that for health and safety reasons, we cannot accommodate your pets on our shuttle service. In addition, our luggage compartments are not equipped to accommodate pets in carrying kennels. If you require transportation and are taking along your pet, you must book exclusive (private) transportation.
CANCELLATION POLICY:: Reservations must be cancelled 24 Hours or more in advance to qualify for a refund. Cancellation under 24 hours result in a service charge of 15% of the fare paid, and will be credited 85% of the fare paid for future use up to one year. No Shows are Null & Void.
No matter your transportation requirements, check with Niagara Airbus first for excellent service.
